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Service Diagnostics

The Service Diagnostics Tool can be used to help diagnose problems with Web services. The Tool allows diagnostics dumping for a service to be configured at runtime. The Tool also helps locate and manage the diagnostic dump files. The Service Diagnostics tool can be accessed from the Development Tools menu on the SOAPam Server Control Panel.

Diagnostic Logging is resource intensive and will degrade the performance of all services on your server. Diagnostic Logging should not be enabled on production instances unless necessary. Use of the Automatically disable logging after N minutes option is strongly recommended to ensure that Diagnostic Logging is not left enabled indefinitely.

Diagnostic Logs Tab

Lists the currently available diagnostic logs for the service. Select the log name to view the log or select individual logs using the checkboxes and select Delete to delete the logs from the VFS. Selecting Search will refresh the list of logs.

Note that all diagnostic logs are stored in the VFS /logs/diagnostics folder and may also be accessed from the File System Browser.

Log Settings Tab

Log Content Selection

These settings determine the amount of information included in the log. The available categories are:


Basic message information

Includes basic information about the service location, when it was called, and basic statistics for the request

HTTP protocol information

Includes HTTP request and response headers

HTTP request and response body formatted in hex

Includes HTTP request and response body in hex dump format.

HTTP request and response body formatted as XML

Includes the request and response body formatted for readability when the content is XML.

Interprocess request and reply message

Includes the request and response IPM as a hex dump.

Automatically disable logging after N minutesSelect this option to automatically disable logging after the specified number of minutes.

HTTP Status Filter

Select which messages appear in the log by specifying an HTTP Status Code Range. If the Status Code Range is not supplied all messages will be logged. The range can be supplied as a comma separated list of status codes and/or a status code range separated by a colon. For example:

201,202,400:500 - Selects status codes 201, 202, and 400 through 500.

Log File Prefix

Supply an optional log file prefix. The prefix can help distinguish log files for different services that may have the same service name. If not supplied DUMP- will be used. When log files are created, the default file name is "DUMP-<service-name>-<method name>". This can cause two different services which happen to have the same service name produce the same dump file name. The prefix can be used to uniquely identify the logs for these services.

Log File Retention

Specify the maximum log file size and the number of log files that should be retained. If no values are specified then a single log file will be created.





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