DEBUG 4190
DEBUG 4190 <message>
Description
The process wrote diagnostic information.
Cause
The process produced a debug message while debug logging was enabled.
Effect
The message is available to NuWave Support for troubleshooting.
Recovery
No action is required.
ERROR 1104
ERROR 1104 Process logging configuration failed: <error>.
Description
The process could not use its logging configuration.
Cause
The logging configuration is invalid or the destination could not be opened.
Effect
The requested process log is unavailable.
Recovery
Correct the logging configuration or destination error, then restart or reload logging.
ERROR 1106
ERROR 1106 Process log rollover failed with Guardian error <error>.
Description
The process could not complete log rollover.
Cause
A Guardian file operation failed while renaming the active log or a numbered history file.
Effect
Logging continues in the active file when ART can reopen it. Numbered history files may be incomplete.
Recovery
Correct the reported Guardian file error before the active log reaches its maximum size.
ERROR 1107
ERROR 1107 CERTMON startup failed: <error>.
Description
CERTMON rejected its bootstrap configuration.
Cause
A required startup option was missing, invalid, or inconsistent with another option.
Effect
CERTMON exits before it opens or claims the datastore.
Recovery
Correct the reported startup option and restart CERTMON.
ERROR 1108
ERROR 1108 Datastore <datastore> is owned by live CERTMON process <process-name>.
Description
CERTMON found an active primary owner for the datastore.
Cause
Another CERTMON process owns the datastore with a matching Guardian process identity.
Effect
The new CERTMON process exits without changing datastore ownership.
Recovery
Use the active CERTMON process or stop it before restarting CERTMON.
ERROR 1109
ERROR 1109 CERTMON ownership <operation> failed for datastore <datastore> with result <result>.
Description
CERTMON could not update its datastore ownership and runtime status.
Cause
A Guardian file, TMF, or ownership validation operation failed.
Effect
CERTMON stops because it can no longer confirm that it owns the datastore.
Recovery
Correct the reported datastore or TMF error and restart CERTMON.
ERROR 1112
ERROR 1112 CERTMON reconciliation failed for datastore <datastore> during <operation> with result <result>.
Description
CERTMON could not reconcile startup state.
Cause
Datastore validation, service-control update, runtime-status update, or TMF processing failed.
Effect
CERTMON releases ownership and exits before accepting work.
Recovery
Correct the reported datastore or TMF error and restart CERTMON.
ERROR 1120
ERROR 1120 ActivCERT product license validation failed: <error>.
Description
CERTMON rejected a missing, invalid, or ineligible product license.
Cause
The license file could not be opened or failed format, signature, product, system, or support-period validation.
Effect
CERTMON does not provide certificate-management service.
Recovery
Install the correct signed LICAC file and restart CERTMON.
ERROR 1121
ERROR 1121 ActivCERT <license-type> license expired on <date>.
Description
CERTMON detected an expired ActivCERT product license.
Cause
The UTC end of the signed license expiration date has passed.
Effect
An expired trial stops CERTMON. An expired non-trial license continues all service and repeats this error hourly.
Recovery
Install a renewed signed LICAC file.
ERROR 1206
ERROR 1206 CERTMON process-pair <operation> failed with result <result>.
Description
CERTMON could not continue reliable process-pair monitoring.
Cause
Process-pair state processing, system-message validation, or replacement-backup retry scheduling failed.
Effect
CERTMON releases datastore ownership and exits so another monitor can recover the datastore.
Recovery
Review the reported operation and Guardian diagnostics, correct the underlying error, and restart CERTMON.
ERROR 1303
ERROR 1303 Task <task-handle> failed: <error>.
Description
A task reached its failed state.
Cause
A required work step failed.
Effect
The requested operation did not complete.
Recovery
Review the task and related diagnostic details, correct the error, and retry when safe.
ERROR 1401
ERROR 1401 WACME stopped before task failure details were recorded (result <result>).
Description
WACME stopped before it could record task failure details.
Cause
Worker initialization, task assignment, datastore access, or task-state processing failed.
Effect
The requested ACME operation did not complete.
Recovery
Review the reported error and task state, correct the failure, and retry when safe.
ERROR 1406
ERROR 1406 Issuer task <task-handle> failed: <error>.
Description
ActivCERT could not save a complete certificate issuance result.
Cause
Request validation, TEST-CA validation, key generation, saving certificate files, or TMF processing failed.
Effect
The issuer task is failed and no partial result is visible.
Recovery
Review the related redacted diagnostic, correct the reported condition, and retry the task.
ERROR 1408
ERROR 1408 ACME account validation failed for task <task-handle>: <error>.
Description
WACME could not validate an issuer account.
Cause
Directory discovery, protected credential resolution, signing, transport, or the ACME server reported an error.
Effect
The issuer cannot create certificate orders until validation succeeds.
Recovery
Review the task and related diagnostic, correct the issuer or service error, and verify the issuer again.
ERROR 1410
ERROR 1410 ACME renewal information refresh failed for task <task-handle>: <error>.
Description
WACME could not retrieve or store valid renewal information.
Cause
The ACME service, network, response, or datastore reported an error.
Effect
ActivCERT uses the renewal policy's configured renew-before interval and retries the renewal-information request later.
Recovery
Review the task and related redacted diagnostic. Correct persistent service or configuration errors; transient failures are retried automatically.
ERROR 1411
ERROR 1411 WDCVDNS stopped before task failure details were recorded (result <result>).
Description
WDCVDNS stopped before it could record DNS DCV task failure details.
Cause
Worker initialization, task assignment, datastore access, or task-state processing failed.
Effect
The requested DNS DCV operation did not complete.
Recovery
Review the reported error and task state, correct the failure, and retry when safe.
ERROR 1414
ERROR 1414 WDCVDNS task <task-handle> failed: <error>.
Description
WDCVDNS could not complete a DNS DCV task.
Cause
Provider configuration, protected credentials, DNS provider access, or receipt processing failed.
Effect
The requested DNS DCV operation did not complete.
Recovery
Review the task and diagnostic details, correct the error, and retry when safe.
ERROR 1501
ERROR 1501 Target task <task-handle> failed: <error>.
Description
A target worker could not complete a deployment.
Cause
A target operation, verification step, or external command failed.
Effect
The target may not contain the intended certificate version.
Recovery
Review the deployment and diagnostic details, verify target state, and retry when safe.
ERROR 1601
ERROR 1601 Datastore operation <operation> failed: <error>.
Description
ActivCERT could not read or write required datastore state.
Cause
A Guardian file, security, locking, transaction, or data validation error occurred.
Effect
The operation that required datastore access did not complete.
Recovery
Review the Guardian error and datastore status, correct the problem, and retry the operation.
INFO 3101
INFO 3101 CERTMON started with datastore <datastore>.
Description
CERTMON completed startup and opened its datastore.
Cause
The operator or process manager started CERTMON.
Effect
CERTMON is available to process work.
Recovery
No action is required.
INFO 3102
INFO 3102 CERTMON is stopping in <shutdown-mode> mode.
Description
CERTMON began controlled shutdown processing.
Cause
CERTMON received a shutdown request.
Effect
CERTMON stops accepting new work and follows the requested shutdown mode.
Recovery
No action is required.
INFO 3103
INFO 3103 Process logging is configured for <destination>.
Description
The process opened its configured log destination.
Cause
The process loaded a valid logging configuration.
Effect
Later process events are written to the configured destination.
Recovery
No action is required.
INFO 3105
INFO 3105 Process log is rolling over.
Description
The active process log reached its rollover limit.
Cause
The active process log reached 90 percent of its configured maximum size.
Effect
The active log becomes a numbered history file and logging continues in a new active file.
Recovery
No action is required.
INFO 3111
INFO 3111 CERTMON preserved service state <service-state> while reconciling datastore <datastore>.
Description
CERTMON preserved an active shutdown lifecycle during startup.
Cause
Service control recorded shutdown requested, draining, or stopping.
Effect
The new primary continues the recorded shutdown lifecycle instead of accepting normal work.
Recovery
No action is required unless the shutdown lifecycle does not complete.
INFO 3113
INFO 3113 CERTMON <shutdown-mode> shutdown requested.
Description
CERTMON accepted a shutdown request.
Cause
An operator submitted the SHUTDOWN command through CERTCOM.
Effect
CERTMON begins the requested shutdown lifecycle.
Recovery
No action is required.
INFO 3114
INFO 3114 CERTMON is draining active work before stopping.
Description
CERTMON entered graceful shutdown draining.
Cause
CERTMON accepted a graceful shutdown request.
Effect
New normal work is rejected while active work finishes.
Recovery
No action is required.
INFO 3115
INFO 3115 CERTMON stopped after <shutdown-mode> shutdown.
Description
CERTMON completed controlled shutdown.
Cause
CERTMON finished the requested shutdown lifecycle.
Effect
The service state is STOPPED and the monitor processes exit.
Recovery
No action is required.
INFO 3116
INFO 3116 Shutdown request found existing service state <service-state>.
Description
A shutdown request matched a shutdown lifecycle already in progress.
Cause
An operator submitted SHUTDOWN while CERTMON was already shutting down.
Effect
No additional work request is created.
Recovery
No action is required.
INFO 3119
INFO 3119 ActivCERT product license <file> was validated.
Description
CERTMON validated its signed ActivCERT product license.
Cause
CERTMON started or detected a changed product license file.
Effect
License-controlled monitor operation is permitted.
Recovery
No action is required.
INFO 3191
INFO 3191 <component-name> - <product-version>
Description
An ActivCERT process reported its component and product version.
Cause
The process completed version initialization during startup.
Effect
The process log identifies the exact ActivCERT build in use.
Recovery
No action is required.
INFO 3203
INFO 3203 CERTMON backup process started in CPU <cpu>.
Description
The primary CERTMON started its passive backup process.
Cause
CERTMON startup or replacement processing created the configured backup.
Effect
The backup monitors the primary and can take over after primary failure.
Recovery
No action is required.
INFO 3301
INFO 3301 Task <task-handle> was submitted.
Description
A task was created.
Cause
An operator command or scheduled operation requested work.
Effect
CERTMON can claim and process the task.
Recovery
No action is required.
INFO 3302
INFO 3302 Task <task-handle> completed.
Description
A task reached its completed state.
Cause
All required work steps finished successfully.
Effect
The requested operation is complete.
Recovery
No action is required.
INFO 3402
INFO 3402 WACME started processing task <task-handle>.
Description
WACME began processing an ACME task.
Cause
CERTMON launched the worker for eligible ACME work.
Effect
The worker is processing the task.
Recovery
No action is required.
INFO 3403
INFO 3403 Issuer worker started for task <task-handle>.
Description
ActivCERT began processing a certificate issuance request.
Cause
CERTMON launched the selected issuer worker for eligible work.
Effect
ActivCERT is validating the request and creating the certificate and key material.
Recovery
No action is required.
INFO 3404
INFO 3404 Issuer task <task-handle> completed certificate issuance.
Description
An issuer worker completed certificate issuance.
Cause
The selected issuer completed request validation and certificate generation.
Effect
The issued certificate is available for deployment.
Recovery
No action is required.
INFO 3405
INFO 3405 Issuer task <task-handle> recovered a completed issuance.
Description
An issuer worker recovered a completed issuance after restart or retry.
Cause
The request already had a valid completed result and the required certificate and key material.
Effect
The task completes without generating a second certificate or key.
Recovery
No action is required.
INFO 3407
INFO 3407 ACME account validation completed for task <task-handle>.
Description
WACME discovered the configured directory and registered, retrieved, or updated the issuer account.
Cause
The ACME issuer configuration, protected account key, signed request, and server response were valid.
Effect
The issuer account is available for certificate ordering.
Recovery
No action is required.
INFO 3409
INFO 3409 ACME renewal information was refreshed for task <task-handle>.
Description
WACME retrieved and stored the certificate authority's suggested renewal window.
Cause
The renewal policy enables ACME Renewal Information and the certificate authority returned a valid renewal window.
Effect
ActivCERT schedules renewal within the certificate authority's suggested window.
Recovery
No action is required.
INFO 3412
INFO 3412 WDCVDNS started processing task <task-handle>.
Description
WDCVDNS began processing a DNS DCV task.
Cause
CERTMON launched WDCVDNS for eligible DNS DCV work.
Effect
The worker is processing the task.
Recovery
No action is required.
INFO 3413
INFO 3413 WDCVDNS completed task <task-handle>.
Description
WDCVDNS completed the requested DNS DCV operation.
Cause
The DNS provider operation and receipt updates completed successfully.
Effect
The DNS DCV task is complete.
Recovery
No action is required.
INFO 3503
INFO 3503 Target task <task-handle> rolled back its certificate.
Description
A rollback restored the last successful certificate version.
Cause
ActivCERT or an operator requested rollback after a deployment problem.
Effect
The target uses the restored certificate version.
Recovery
No action is required for the rollback. Review the original deployment failure before retrying.
INFO 3504
INFO 3504 Target worker started for task <task-handle>.
Description
A target worker process began processing a task.
Cause
CERTMON launched the worker for eligible target work.
Effect
The worker is processing the task.
Recovery
No action is required.
INFO 3505
INFO 3505 Target task <task-handle> deployed and verified its certificate.
Description
A target worker deployed and verified the intended certificate version.
Cause
The staged target material was installed and target-visible verification matched the intended version.
Effect
The deployment and target state record the intended version as current and verified.
Recovery
No action is required.
INFO 3506
INFO 3506 Target task <task-handle> recovered and verified its certificate.
Description
A target worker reconciled an interrupted deployment from target-visible state.
Cause
A previous worker stopped after target side effects began, and the replacement worker verified the intended version.
Effect
The deployment and target state now agree with the verified target files.
Recovery
No action is required.
INFO 3507
INFO 3507 Target task <task-handle> verified its certificate.
Description
A target worker verified the complete target-visible certificate material.
Cause
The deployed leaf certificate, chain, and private key matched the intended certificate version.
Effect
The deployment can update the target and deployment attempt state.
Recovery
No action is required.
INFO 3602
INFO 3602 Datastore <datastore> was opened.
Description
ActivCERT opened the configured datastore.
Cause
A process requested access to a valid datastore.
Effect
The process can read and write datastore state allowed by its role.
Recovery
No action is required.
WARNING 2117
WARNING 2117 Rejected <work-type> work while service state is <service-state>.
Description
The service state does not accept the requested work.
Cause
A caller requested work while CERTMON was draining, stopping, or stopped.
Effect
The request is rejected before a work record is created.
Recovery
Wait for the service to return to RUNNING before submitting normal work.
WARNING 2118
WARNING 2118 Renewal scheduler detected a clock change or processing delay; certificate due states will be reevaluated.
Description
The scheduler observed time moving backward or a gap of more than one minute between timer callbacks.
Cause
The system clock changed or the monitor could not service its timer promptly.
Effect
The next scheduler pass reevaluates certificate timing and preserves submitted tasks.
Recovery
If this repeats, check system time and monitor processing delays.
WARNING 2201
WARNING 2201 Primary <failure>; backup process <process-name> is taking over in CPU <cpu>.
Description
The CERTMON backup process detected primary failure and began takeover.
Cause
The prior primary process stopped, abended, or its CPU failed.
Effect
The backup begins monitor initialization as the new primary.
Recovery
Review the prior primary process failure and confirm that a new backup starts.
WARNING 2204
WARNING 2204 CERTMON backup start in CPU <cpu> failed (operation <operation>, Guardian <error>, result <result>).
Description
The primary CERTMON could not start its configured backup process.
Cause
Guardian rejected process creation or the backup startup message could not be delivered.
Effect
The primary continues running without a backup and retries at a controlled interval.
Recovery
Correct the reported CPU, process-creation, or file-system error and confirm that a backup starts.
WARNING 2205
WARNING 2205 CERTMON backup process in CPU <cpu> stopped.
Description
The primary CERTMON detected that its backup process stopped.
Cause
The backup process stopped, abended, or its CPU failed.
Effect
The primary continues running and attempts to start a replacement backup.
Recovery
Review the backup process failure and confirm that a replacement starts.
WARNING 2207
WARNING 2207 Rejected administrative message type <type>: <reason>.
Description
CERTMON rejected an invalid or unsupported administrative request.
Cause
The request has an invalid message code, version, type, or length.
Effect
CERTMON rejects the request and continues processing other requests.
Recovery
Check that CERTCOM and CERTMON are from the same installed package. If the error persists, collect the command and log message and contact NuWave Support.
WARNING 2304
WARNING 2304 Task <task-handle> requires operator action: <reason>.
Description
ActivCERT cannot safely continue a task without operator action.
Cause
The task reached a condition that ActivCERT cannot resolve automatically.
Effect
The task remains stopped until the condition is resolved.
Recovery
Review the task and related diagnostic details, then follow the reported action.
WARNING 2502
WARNING 2502 Target <target-name> contains certificate version <observed-version> instead of <expected-version>.
Description
Target-visible certificate material does not match the intended ActivCERT version.
Cause
The deployment was incomplete, another process changed the target, or target files are inconsistent.
Effect
ActivCERT cannot confirm that the intended certificate is active.
Recovery
Inspect the target and deployment details, reconcile its state, and redeploy when safe.
WARNING 2603
WARNING 2603 Temporary file <file-name> could not be removed: <error>.
Description
ActivCERT could not remove a registered temporary work file.
Cause
The file is in use, missing, protected, or affected by a Guardian file error.
Effect
The temporary file remains and may require later cleanup.
Recovery
Review the file owner and Guardian error, then remove the specific file when it is safe.