If you need assistance, contact NuWave through the Support Center or your usual support contact. You may find an answer in Troubleshoot, the Event Message Reference, or the Command Diagnostic Reference.
Please include the following information when reporting a problem:
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The ActivCERT version and Nonstop system.
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The command you used and the complete error message.
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The affected certificate or target name, and the time of the problem, including the timezone.
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The steps leading to the problem, including any recent installation, update, restart, or takeover.
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Relevant status output and logs. See Collect information for support.
Remove passwords, private keys, tokens, passphrases, and other sensitive data before sharing this information. Keep the message numbers and surrounding messages so support can identify the problem. Send datastore or private-key files only after arranging a secure transfer with support.